SD Bullion Review

Navigating the precious metals market can feel overwhelming, especially with so many dealers competing for your attention. If you’re considering SD Bullion for your investment, you’ve come to the right place.

Established with the goal of offering the most affordable bullion options to investors, SD Bullion has built a solid reputation for both reliability and cost-effectiveness.

So, what makes them stand out in such a crowded industry?

In this detailed review, we’ll dive into the unique features, customer feedback, and product offerings that make SD Bullion a standout choice.

Whether you’re an experienced investor or just beginning, understanding the ins and outs of SD Bullion could help you make well-informed and profitable investment decisions.

Stick with us as we uncover everything you need to know before taking your next investment step.

SD Bullion History and Ratings

SD Bullion opened its doors in 2011 in Toledo, Ohio, and the company offers in-person, online, and phone orders. The company has been accredited by the Better Business Bureau since 2014 and has an A+ and a 4.78-star rating from the BBB. As of 2023, there have been 127 customer complaints in the last three years, with 57 in the previous twelve months.

What Do They Sell at SD Bullion?

SD Bullion sells various products, including precious metals and jewelry. The company's precious metals are gold and silver U.S. Eagles, Canadian Maple Leaf, Australian Perth Mint, Australian Philharmonic, Chinese coins, New Zealand coins, and Mexican Libertad.

The business also sells one, two, and five oz rounds and Intaglio silver rounds. Customers can also buy one, five, ten, one-hundred, one-thousand, kilo, and gram bars. The platinum products include coins, bars, and IRA-approved platinum bullion.

Buying Products from SD Bullion

Customers can shop online through SD Bullion by setting up a user account on the company's website. They can click on the appropriate tabs and links based on what they'd like to purchase and click "Add to Cart" to select the items.

Once the purchase is confirmed, they receive an email about the order. Some payment methods, such as e-check and credit card payments, are not immediate in all cases, and SD Bullion will send an email once the payment is processed.

Customers can also visit the physical location to shop or call a customer service SB Bullion to set up a phone order. Customer service representatives can set up an account for the customer to track their orders and maintain a sales record.

If the customer calls in their order, they can get a price lock for the items if their payment isn't completed immediately. The price lock prevents price changes even if the market price goes up or down before the transaction is completed.

By using an online user account, customers can track their shipments in real time and see where their items are. They can also review all previous orders, including the total price and what items they purchased.

Selling Products to SD Bullion

Selling products to SD Bullion requires the customer to call or email a customer service representative. If the customer has a user account, they can sign into the account and choose the items they want to sell through a buyback, but they must call first to determine if the company is buying precious metals at that time.

SD Bullion workers review the list of items, and a purchase order is created and emailed to the customer. The client must print out the purchase order and add it to their package when mailing the precious metals back to SD Bullion.

After SD Bullion receives the items, they open the package, ensure all items are present, and complete an inspection. If the package passes the inspection, the customer can expect payment within one to three business days.

Does the Company Provide Gold or Silver IRAs?

Yes, SD Bullion offers a gold and silver IRA for anyone who wants to invest in precious metals and save for their golden years. To start the individual retirement account through SD Bullion, go to the "Resources" tab, and click "Gold Silver IRA." After the page loads, scroll down to step one.

In step one, click on the "Click Here" button. Customers are redirected to a secure webpage where they enter all their information and save it to create the account. Before customers can fund their accounts or take further steps, they must hire a custodian they trust with IRS certification.

The customer must determine if they want to transfer funds from a separate account or use the money they have on hand to start the retirement account.

If they use money not associated with another retirement account, the customer gives the funds to their custodian. If not, the custodian must file paperwork and conduct the transfer or rollover to secure funds from the preferred account.

Once the funds are accessible, the custodian can complete the transaction with SD Bullion according to their client's choices. If any selections aren't available or appropriate for the account, the custodian can recommend alternative selections for funding the account.

SD Bullion coordinates all shipments according to the custodian's instructions. The clients are not restricted to the company's preferred custodians or depositories, and the customer can review their selections with their custodians and send their metals to the storage provider they want to use.

Since customers who set up these accounts incur specific fees, they can call SD Bullion to inquire about related costs. The clients can also find a custodian in their local area and get estimates for all the associated services. Earlier preparation can ensure that they set up the plan successfully and don't face any unexpected charges or fees.

Traders need to understand that depository charges are ongoing, and they should find a secure storage provider that offers services within their budgetary constraints. Their age determines how long they must store the precious metals for retirement, and they should plan for these incurring fees before starting the IRA account.

Shipping and Handling Details

Customers get free shipping for all purchases that are at least $199. If the order is less than $199 or the customer wants upgraded shipping, there are applicable fees they must pay when placing their orders. All products ship in discreet packaging.

Customers setting up an IRA should discuss these services and fees with SD Bullion to determine if the services are available and how much they can expect to pay.

SD Bullion doesn't have posted shipping rates for international purchases. Customers outside the U.S. should call in their order and inquire about shipping rates to their country before committing.

Payment Methods Accepted by SD Bullion

SD Bullion accepts several payment methods online, in-person, and via phone. Customers can use credit cards, PayPal, bitcoin, or e-checks to pay for purchases. If they buy online, the customers can store their payment method in their user accounts.

All confidential information is encrypted and secured through SSL certification. SD Bullion has 24-hour IT security services monitoring its website and database to prevent data loss and identity theft.

Refund and Cancelation Policy

SD Bullion allows customers to cancel their orders at any time before their payment is processed. If the payment has been confirmed, the customer must call SD Bullion or email a customer representative to request a refund.

The customers must request a refund within three days of receiving their order. For all refunds, there is a 5% or $35 restocking fee for precious metals and a 10% restocking fee for jewelry. The percentage reflects a portion of the total purchase price.

Refunds are processed after SD Bullion receives the returned package, and the inspection reveals that all products are in the same condition as they were mailed to the customer. Suppose a market loss has occurred due to the cancelation or refund.

In that case, the customer is responsible for the penalty and must pay the company via the same payment method applied to their purchase. SD Bullion will provide information about the market loss penalty when the customer contacts the company about the refund or cancelation.

International customers must call the company for approval for a refund or cancelation. The company doesn't provide information about restocking fees or other charges related to international transactions. However, the company manages refunds for international customers on a case-to-case basis.

Doc's Deals Tab

Under the "Doc's Deals" Tab, customers can find various deals and discounts for SD Bullion products. Each listing offers details about the deal and what customers can get if they choose these deals. Customers are not limited to only one deal; they can take advantage of any deal or discount listed on the company's website.

Company Newsletter

SD Bullion has a company newsletter where customers can sign up to receive email marketing. With these marketing materials, customers can get terrific deals and discounts on any products on the website. They may also receive digital coupons to use at the Toledo location if the customer is local to the area.

The Resources Tab

Under the "Resources" tab, customers find links to the pages for gold and silver IRAs, precious metals storage, an investing guide, gold and silver news, and the company blog. Invaluable information is available by clicking the appropriate links as listed.

Everything new customers need to know about gold and silver IRAs and storage appears in the appropriate link. The company keeps the information updated according to the current IRS regulations and guidelines for these retirement accounts.

The investing guide is a terrific tool for anyone new to buying precious metals and who needs advice before buying. The details are updated based on market trends and the latest investing methods. Readers can read through the posts and learn more about each metal and what they should know before buying anything.

Gold and silver news articles appear on the appropriate link under the tab, and readers can find out information about prices or what gold or silver is popular among investors. The company links readers to articles to help them make well-informed decisions about gold or silver opportunities.

The company blog offers the latest news about the business, its products, and services. Customers can check the link to see what events the company is hosting locally and what upcoming sales they should watch for when buying precious metals.

Spot Price Tab

Under the "Spot Price" tab, customers can find spot pricing for all metals sold by SD Bullion. There are also details about the gold and silver ratio. Customers can check this section to get updated information before buying or selling products to SD Bullion.

The Other Tab

Under the "Other" tab, customers find precious metal accessories they may need if they store them at home. There are certified-mint products, palladium, jewelry sold by SD Bullion, copper, and a feature to help them shop by their preferred mint.