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Shuttered call centre sours Capita's £58m contract extension with Tesco Mobile

T

Tim Richardson

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Shuttered call centre sours Capita's £58m contract extension with Tesco Mobile, by Tim Richardson

Communication Workers Union believes 'scores of employees' will be placed 'at risk' under proposals​


Tesco Mobile has extended its customer management contract with Capita for another three years as part of ongoing plans to streamline the grocer-cum-telco's customer service operation.…


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