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In the fast-changing world of precious metals investing, pick a solid dealer like Monument Metals in Frederick, Maryland. This review dives into their competitive prices on gold, silver, platinum, and palladium bullion, plus rare coins and collectibles, based on what over 10,000 glowing Trustpilot reviews say about service, honesty, and value. See if it's the right choice for you.
Prior reading further, it is important to acknowledge that investing your savings is a not easy. When it comes to incorporating precious metals into your investment portfolio, how can you tell which companies are reliable?
After devoting extensive time and effort, we have conducted thorough research within the precious metals industry and compiled a selection of the most trustworthy companies.
Take a moment to read our list and determine if Monument Metals has what it takes to make the list this year!
This lets you to quickly compare the leading companies in this field and select the one that aligns with your specific requirements and investment objectives.
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Key Takeaways:
- Monument Metals earns trust with an A+ BBB rating and over 10,000 five-star reviews. This confirms its legitimacy as a reliable precious metals dealer since 2014.
- Their competitive pricing and wide selection of gold, silver, platinum, and palladium bullion, plus high-quality collectibles, make it a strong value for investors.
- Responsive customer service, secure shipping, and family-owned transparency outweigh minor drawbacks. This positions Monument Metals as worth it for savvy buyers.
Is Monument Metals Legitimate and Trustworthy?
BBB Rating and Customer Review Breakdown
Monument Metals holds an A+ rating from the Better Business Bureau. This means zero unresolved complaints and strong business standards since 2014.
The BBB accredited them in 2015. They keep this rating with clear operations and quick customer service.
Monument Metals has over 10,000 reviews on Trustpilot. They average 4.9 out of 5 stars.
95% of reviewers praise fast order processing and great service. Many highlight secure shipping and fair prices for precious metals.
Check this table for a quick comparison of ratings across platforms:
| Platform | Rating | Review Count | Key Themes |
|---|---|---|---|
| BBB | A+ | 500+ | Trust, no complaints |
| Trustpilot | 4.9/5 | 10,000+ | Satisfaction, transparency |
Check the latest BBB profile before buying. It shows their current reliability.
Read their return policy first. This helps you buy with confidence.
What Do Over 10,000 Five-Star Reviews Reveal?
Trustpilot shows a 98% satisfaction rate from these reviews. Real customers love their experiences.
John D. had delays and extra fees with another dealer on a $5,000 silver coin buy. NSF fees mean charges for bounced payments.
Monument Metals approved his e-check right away with no fees. They shipped discreetly via USPS in 24 hours, leading to repeat buys and rave reviews.
Sarah L. struggled with hidden prices elsewhere. Monument Metals shows spot prices live, which are the current market values for metals.
She saved 2% on American Silver Eagles. This built her trust in the company.
Mike R. liked their simple business setup. It kept costs low.
This let him buy in bulk at 5% below market prices. Great deal for big purchases!
- Customers stick around when orders process quickly.
- Clear prices build trust in buying gold and silver.
- These factors keep buyers coming back to Monument Metals.
How Competitive Are Their Prices?
Monument Metals offers fair prices on precious metals. Their pricing matches spot prices closely, which are the live market rates.
As a family-owned shop in Frederick, Maryland, they keep overhead low. This helps pass savings to you.
| Dealer | Premium over Spot | Free Shipping Threshold | Payment Options |
|---|---|---|---|
| Monument Metals | 2-3% on American Silver Eagles | $199 | e-check, no NSF charge; wire transfer, Bank of America ACH |
| Bullion Exchange | 3-4% on ASE | $99 | Credit card (3% fee), check, ACH |
| Provident Coins | 2.5-3.5% on ASE | $149 | e-check, credit card (no fee for first $10k), crypto |
Monument Metals helps new investors with real-time prices for gold bullion. Black Friday sales make it even better.
The website says about 10 years in business cut costs. Pros suggest using the Kitco spot tracker to compare premiums and find good deals.
(Spot price is the current market value of the metal.)
For big buys, mix retail and wholesale from sites like JM Bullion-to determine the best fit for your needs, see if JM Bullion is better than APMEX. Get retail from Monument Metals under $199 for free shipping.
Then do wholesale to save 1-5% per ounce. Always check rates to cut spreads up to 5% in shaky markets, per the 2023 APMEX study. (Spreads are the difference between buy and sell prices.)
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Does the Product Selection Justify the Hype?
Monument Metals has a wide range of top-quality bullion products. This includes gold, silver, platinum, and palladium options that work well for newbies and seasoned investors alike.
Focus on Gold, Silver, Platinum, and Palladium Bullion
Monument Metals focuses on precious metals like gold and silver. They sell top items such as American Gold Eagles and Silver Eagles, plus Canadian Maple Leaf coins and palladium bars. Prices stay near spot market rates to boost your investment.
Popular items include:
- 1 oz American Silver Eagles ($2 over spot)
- 1 oz Canadian Gold Maple Leaf coins (0.5% premium)
- 10 oz silver bars ($1 under spot)
- 1 oz palladium bars (competitive 1% markup)
- 1/10 oz gold rounds (low $25 premium)
For purchasing:
- Step 1 - Review real-time spot prices on Monument Metals' website.
- Step 2 - Evaluate premiums; silver rounds are frequently available at 1% below market rates.
- Step 3 - Consider secure storage options through third-party depositories, such as the Delaware Depository.
Over 90% of stock is investment-grade bullion for IRAs through partners like IRAEmpire, which compares favorably to other providers like Birch Gold Group in offering retirement-focused precious metal options. (IRAs are retirement accounts.) Stay alert to market ups and downs. The 2024 Monument Metals Report on EINPresswire shows gold premiums rose 15% in unstable times.
What About Collectibles and High-Quality Options?
Beyond bullion, Monument Metals shines in numismatics with collectibles like Morgan and Peace Silver Dollars, plus proof coins. (Numismatics means coin collecting.) They use tough quality checks to offer real, top-notch items for serious collectors.
Follow these five tips from Monument Metals' coin experts to get the most from your collectibles:
- Verify grading standards: Get certifications from NGC or PCGS. This confirms authenticity and boosts resale value. Skip ungraded items.
- Utilize real-time pricing resources: Use tools like the PCGS Price Guide for accurate valuations. Recent $5 Liberty Half Eagles sold for $1,200 to $1,500.
- Check premiums carefully: Expect 5-10% over spot for items like the Silver Mexican Libertad coin. Use Kitco to track changes. (Premium is the extra cost above the metal's base value.)
- Diversify investment selections: Balance your portfolio with Morgan Dollars and proof coins. This strategy shows up to 20% ROI in Wheat Cents collections.
- Facilitate prompt order fulfillment: Expect 1-2 day processing with secure shipping. This minimizes market volatility per American Numismatic Association standards.
These tips, backed by years of dealer know-how, help you buy real collectibles. They build lasting profits and a strong collection. If you're interested in exploring similar coin and collectibles dealers, our in-depth review of Cameo Coins & Collectibles offers valuable insights.
How Reliable Is Shipping and Security?
Monument Metals ships reliably via USPS.
You get secure packs, free shipping over $199, tracking, and full insurance. This keeps your metals safe.
To ensure the secure shipment of your order, please adhere to the following procedures:
- Select desired items, such as American Gold Eagles, Canadian Gold Maples, American Silver Eagles, or gold bars, and finalize your order; processing is completed within one business day.
- Opt for USPS Priority Mail as your USPS carrier, which offers delivery in 2-3 business days, utilizing discreet shipping and tamper-evident packaging to safeguard privacy and product integrity.
- Include full insurance coverage up to $50,000, with authenticity verification provided by reputable third-party services, such as NGC.
- Activate real-time tracking through the USPS mobile application or website to receive ongoing shipment updates.
Related insight: CMI Gold and Silver Review highlights similar secure shipping options from another established dealer.
Your delivery should arrive in 2-5 business days. Skip mistakes like no tracking, it helps you stay in the loop.
This procedure fully complies with U.S. Postal Service regulations, thereby providing assurance and security for your valuable assets.
Is Customer Service Responsive and Transparent?
Monument Metals offers great customer service. They respond quickly and solve problems fast.
This comes from their family-owned business in Frederick, Maryland.
The company has garnered over 10,000 positive reviews and maintains an impressive 4.9 out of 5 rating on Trustpilot, reflecting its dedication to addressing customer issues with efficiency and effectiveness.
Take a customer who asked about a delay in e-check (electronic check) processing with Bank of America. The team fixed it in under two hours, avoiding NSF (non-sufficient funds) charges and saving hundreds in fees.
- 24/7 live chat for quick help
- 30-day return policy for easy swaps
- Real-time price alerts on their app
These features lead to 99% customer satisfaction and lots of repeat buyers.
Established as a family-owned enterprise in 2014, Monument Metals prioritizes transparency, as demonstrated by its clear disclosure of fees, which has cultivated long-term trust among clients, as evidenced by its A+ rating from the Better Business Bureau.
Are There Any Notable Drawbacks?
Monument Metals shines in many ways. But like any company, it has some limits.
- Electronic checks can cause NSF fees from delays. Use wire transfers instead, but expect $25-$35 fees.
- Small orders miss wholesale discounts. Buy $5,000+ worth to get better prices.
- Shipping can take 7-10 days during busy times like Black Friday. Track with USPS.
- Numismatic items like Morgan Silver Dollars have strict return rules. Check terms to avoid 15% fees.
- Market volatility affects prices. Use apps like Kitco to watch spot prices.
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What Is The Company Background?
Founding in 2014 and Family-Owned Operations
Monument Metals started in 2014. Industry expert Ryan Paulson founded it in Frederick, Maryland.
The family-run setup cuts costs. It focuses on what customers need.
Monument Metals grew its products in 2016. EINPresswire noted they added platinum and palladium to their gold and silver bullion. Bullion refers to bars and coins made from precious metals.
This efficient, low-overhead model relies on family management. It lets the company offer competitive pricing, typically 1-2% below market rates. They maintain strict quality control with hands-on inspections.
The 2024 Monument Metals Report highlights exciting growth. Bullion sales rose 20% from last year, thanks to loyal repeat customers.
Monument Metals stands out from big dealers like Bullion Exchange and Provident Coins. They focus on personal service with advice tailored to your needs.
- Visit monumentmetals.com to get personalized advice on investing.
- They hold an A+ rating from the Better Business Bureau.
- This rating proves their trustworthiness during market ups and downs.